Shipping Policy

Free Shipment
We offer free shipping on all orders over $69.99 (Limited Time Offer), within the 48 contiguous states of United States of America, via USPS/UPS Ground Service, 2-7 days delivery time.

This offer is not valid for following:

1. Overweight Orders

2. International orders

3. P.O. Box or APO/FPO military addresses

4. Orders shipping to States of Alaska or Hawaii.

Shipping Rates
You can choose from a variety of shipping options. For orders worth $69.99 or less (Limited Time Offer), shipping charges are applicable based on following shipping rate matrix.

Note:
Order Weighing 1 or less than 1 Lb will be shipped by USPS

Shipping Detail Order Amount Detail $69.99 or Less Region Standard Shipping   Ship Time Per Shipment Charge Per Unit Charge Continental US 3-7 days $5.99 $0.50/pound Alaska and Hawaii 3-7 days $25.99 $1.99/pound *Note: Service offered by Air only for Alaska & Hawaii Regions. Expedited Shipping Ship Time Per Shipment Charge Per Unit Charge 3 Days Select $8.99 $0.99/pound 2nd Day Air $18.99 $0.99/pound Overweight Products we are unable to offer free shipment on few large and/or heavy products (usually liquids, or in glass bottles), however, we are offering reduced shipping rate on such orders as follows. $70 and above Weight Charges 1Lb - 7Lb Free 7Lb – 20Lb $6.00 20Lb and above $20.00

Last updated 07/08/2008

Order Processing Time
Please allow 2-5 business days for order to be processed. If an ordered product is in back order or discontinued from our supplier, we will let you know through email or telephone within five days of your order. Backordered or discontinued part of your order will be cancelled automatically.

Order Shipping Time
Order Shipping time is different from Processing Time and varies in different shipping options available to you during Checkout. Orders shipped via USPS/UPS are delivered Monday through Friday only. Shipping to Alaska and Hawaii may require an additional one to two days.

Back Orders
While we always try to ship orders completely, occasionally back orders do occur. Back orders will not be filled, and must be reordered. We will charge your account against filled items only.

Order Cancellation
You can cancel your order through Email at support@getnutri.com but before we start processing it. Maximum time cycle between your order placement and our processing may be 24 hours.
Your cancelled order amount refund in 10 - 15 days after cancellation.

Order Return Policy
Within 30 days of receiving your order, you may return any item for refund.

• No question will be asked, Guaranteed Return but we need a copy of Invoice.

• Stamped amount on the return envelope will be reimbursed by the return cheque.

• For any further information or query, please email us atsupport@getnutri.com

Sales Tax
Sales Tax will only be charged for all shipments within the State of California at the rate of 8.25%.

International Orders
For any information or further assistance on International Orders, please send us an email at support@getnutri.com with your order detail.

NOTICE: There may be a problem if you send us an e-mail, and do not hear back from us either through an automatic confirmation of placing your order, nor receiving a tracking number. If this happens, then there is a good possibility that there may be a problem with your email address. We have received many email messages that we reply to, but - for some reason, the message can not make it through. We have no other way to contact you, nor do we know that our reply has not reached you. Therefore, please make sure your email delivery is working properly and that you have given us a correct email address prior to complaints.